The Care Advocates are customer service professionals who are trained in medical triage
and designated by BahamaHealth to assist Members in answering questions, obtaining covered
healthcare services, coordinating benefits and procedures, and providing other client
services. The Care Advocates
are always available to assist you!
Please call the Care Advocates for assistance and
pre-certification before you use any of the following services:
- Hospital Admission
- Care Overseas
- Surgery
- Diagnostic procedures, such as MRI or Allergy Testing
- Durable Medical Equipment
- Air Ambulance or Air Transportation
- Chiropractic, Physical, Occupational, or Speech Therapy
- Home Health Care
- Private Duty Nursing
They can assist you with:
- Questions about your BahamaHealth Coverage
- If you need a referral to a specialist
- Information on participating BahamaHealth providers
To reach the Care Advocates at any time, call one of the numbers below:In
Nassau: 242-396-1303
From the Family Islands:1-242-300-2458 – Toll Free
Overseas:1-888-266-3865